![]() Assign it a value of 10, which will ensure that any message from senders in this blacklist will be marked as spam, and can be filtered accordingly. Under the Blacklists tab, edit the appropriate blacklist and change the action from 'Block the message' to 'Add spam score to the message'. From the Administration console, go to Configuration > Content Filter > Spam Filter. Once you have identified the blacklist, you will need to change its action. The matched result will tell you the particular blacklist where this user's outgoing mail server was listed. Perform an upward search from the bottom of the log for the sender's email address. You can search this log by right clicking in the window and choose 'find'. If Kerio Connect is rejecting a message from a legitimate address, it will be reported in this log. Kerio Connect reports all rejected emails and connections to the security log. Some domains such as or mistakenly end up in blacklists, and there isn't an easy way to exclude all of their IP addresses. ![]() Kerio Connect allows you to define a custom whitelist of IP addresses to be excluded from the blacklist lookups. These blacklists greatly reduce spam, however they sometimes reject legitimate email. Kerio Connect can ask online blacklists if a sender's outgoing mail server is listed as a known spam offender.
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